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ptozato
Joined: 03 Jun 2013
Posts: 3
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 Posted: Tue Jul 22, 2014 10:30 am Post subject: e-mail address the user submitted is not valid |
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Hello, guys...
I really need help, here:
I'm recieving the "invalid e-mail error msg" in every e-mail (outlook.com, hotmail.com, even with gmail.com) that I tried in my form .
How can I fix that?
Thanks and have a nice day. |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Jul 23, 2014 3:14 am Post subject: Reply |
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What is the URL of the form?
Nick Ladd
myContactForm.com |
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ptozato
Joined: 03 Jun 2013
Posts: 3
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| Posted: Wed Jul 23, 2014 3:49 am Post subject: |
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Hi, Nick.
The form is embedded in this link:
http://www.tozato.com.br/conteudo/paginas/37/3
(only in portuguese, sorry).
Thanks |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Thu Jul 24, 2014 2:19 am Post subject: Reply |
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This issue is that your code is not as we have provided. Specifically for the email question, the code should be:
| Code: |
| <input name="email" type="email" id="email" size="20" maxlength="100" required="required" style="font-family: Arial; font-size: 12px; color: #000000; background-color: #bbbbbb; border: 0px solid #000000; padding: 2px;" />] |
On your site it is:
| Code: |
| <input name="q10" type="email" id="q10" size="20" maxlength="100" required="required" style="font-family: Arial; font-size: 12px; color: #000000; background-color: #bbbbbb; border: 0px solid #000000; padding: 2px;" /> |
The key part is the "name" and "id" parameters which should ="email" in the code and currently ="q10" on your live site.
Nick Ladd
myContactForm.com |
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ptozato
Joined: 03 Jun 2013
Posts: 3
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| Posted: Thu Jul 24, 2014 8:34 am Post subject: |
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Problem solved.
Thanks, Nick. |
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