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myContactForm.com - Help Forum Forum Index
Author Message
  Topic: how LONG does MyContact Form saves my ENTRIES?
mycontac

Replies: 1
Views: 112

PostForum: Does your post not fit anywhere?   Posted: Wed Sep 01, 2021 6:08 am   Subject: Reply
Good Day,

Messages are stored in the Message Center for 24 months.

Nick Ladd
myContactForm.com
  Topic: Form not sent from correct URL ???
mycontac

Replies: 1
Views: 140

PostForum: Errors When Submitting Forms   Posted: Wed Aug 25, 2021 5:58 am   Subject: Reply
Please try:

1. Leaving the form location blank. Don't worry if it add back in an http://by default once you go back to the setting.

2. Enable 'Secure Send' under the Form Security section of the ...
  Topic: Part of the form is not secure
mycontac

Replies: 1
Views: 150

PostForum: Errors When Submitting Forms   Posted: Tue Aug 24, 2021 5:49 am   Subject: Reply
Good Day,

Enable Secure Send under the Form Security portion of the control panel.

Nick Ladd
myContactForm.com
  Topic: Same problem as others -- Not being sent from correct URL!!!
mycontac

Replies: 1
Views: 160

PostForum: Errors When Submitting Forms   Posted: Mon Aug 23, 2021 5:03 am   Subject: Reply
Blanking the setting out will solve the issue. Please ensure that you are editing the correct form within your account.


Nick Ladd
myContactForm.com
  Topic: email address requirement default
mycontac

Replies: 1
Views: 191

PostForum: Form Management   Posted: Tue Aug 17, 2021 3:23 am   Subject: Reply
The email address is required, but there is a work around here:

https://mycontactform.com/faq.php?fiddet=189&ptid=9&stid=0

Nick Ladd
myContactForm.com
  Topic: Form works on cell phone, generates site error on PC
mycontac

Replies: 1
Views: 361

PostForum: Does your post not fit anywhere?   Posted: Mon Jul 12, 2021 5:08 am   Subject: Reply
You can correct this error by blanking out the 'Form Location' setting under Edit > Basic Form Information.

Nick Ladd
myContactForm.com
  Topic: Error on url
mycontac

Replies: 17
Views: 10131

PostForum: Errors When Submitting Forms   Posted: Mon Jul 12, 2021 5:06 am   Subject: Reply
The error has to do with how these browsers communicate their location back to our server. To prevent the error, you can blank out the 'Form Location' setting in the form config (Edit Form > Basic ...
  Topic: Same problem as others -- Not being sent from correct URL ??
mycontac

Replies: 2
Views: 477

PostForum: Errors When Submitting Forms   Posted: Tue Jul 06, 2021 5:46 am   Subject: Reply
Good Day,

If you blank out this setting, it should work correctly.

Nick Ladd
myContactForm.com
  Topic: Form Bombed by Spam
mycontac

Replies: 2
Views: 507

PostForum: Bug Reports   Posted: Tue Jun 29, 2021 6:16 am   Subject: Reply
I've reset the quota for the affected form. Please make sure to enable CAPTCHA for the form.

Thanks,

Nick Ladd
myContactForm.com
  Topic: Contact form Hacked?
mycontac

Replies: 2
Views: 493

PostForum: Bug Reports   Posted: Mon Jun 28, 2021 5:33 am   Subject: Repyl
Good Day,

It sounds like a bot was submitting your form. This usually can be prevented by enabling CATPCHA for the form. This can be found under the Form Security panel. I've reset your quota, so t ...
  Topic: Forms not working with Firefox v87
mycontac

Replies: 4
Views: 1353

PostForum: Errors When Submitting Forms   Posted: Thu Jun 24, 2021 5:55 am   Subject: Re: PROBLEM - Post subject: Forms not working with Firefox
Has this issue been corrected?

Since removing the domains where the forms are working, we get our forms but the page they are coming from is only listed as "http://www.twindata.com" and does not li ...
  Topic: Some Forms are coming through - others getting error
mycontac

Replies: 1
Views: 453

PostForum: Errors When Submitting Forms   Posted: Wed Jun 23, 2021 5:31 am   Subject: Reply
Good Day,

Please blank out the form location setting, and it will solve this issue. There was a change with how some web browsers communicate the URL to our software which is causing the error.

...
  Topic: Why is it saying I am suspended?
mycontac

Replies: 1
Views: 466

PostForum: Errors When Submitting Forms   Posted: Tue Jun 22, 2021 5:07 am   Subject: Reply
Good Day,

Your account 'stand' is not suspended. Please let us know the URL of the form that is giving you this error message.

Nick Ladd
myContactForm.com
  Topic: Form not being sent from url where supposed to be located
mycontac

Replies: 2
Views: 577

PostForum: Errors When Submitting Forms   Posted: Mon Jun 21, 2021 6:09 am   Subject: Reply
Please make sure you are editing the correct form in the control panel. Leaving the form location setting blank will solve this issue.

Nick Ladd
myContactForm.com
  Topic: Error - Submitting Form
mycontac

Replies: 6
Views: 1320

PostForum: Errors When Submitting Forms   Posted: Thu Jun 17, 2021 4:50 am   Subject: Reply
The http:// won't cause it to fail. Please make sure that you are blanking it out in the correct form config.

Nick Ladd
myContactForm.com
 
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