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myContactForm.com - Help Forum Forum Index
Author Message
  Topic: More spam than usual
mycontac

Replies: 1
Views: 399

PostForum: Premium Membership   Posted: Mon Dec 13, 2021 7:08 am   Subject: Reply
Good Morning,

Typically this occurs when a bot finds the form. I'd make sure to enable CAPTCHA and perhaps some of the other features under the Form Security section of the control panel.

Nick L ...
  Topic: Spam coming from via myContactForm <forms@mycontactform.c
mycontac

Replies: 1
Views: 454

PostForum: Bug Reports   Posted: Thu Nov 18, 2021 7:16 am   Subject: Reply
Good Day,

I'd recommend enabling CAPTCHA for the form. This can be done under the Form Security section of the control panel.

Nick Ladd
myContactForm.com
  Topic: This is TERRIBLE!
mycontac

Replies: 1
Views: 584

PostForum: Errors When Submitting Forms   Posted: Thu Nov 18, 2021 7:15 am   Subject: Reply
Good Day,

If you leave the form setting blank, it will correct this error. I've gone ahead and issued a refund in the interim.

Nick Ladd
myContactForm.com
  Topic: Form won't open
mycontac

Replies: 1
Views: 1528

PostForum: Message Center   Posted: Tue Oct 26, 2021 6:32 am   Subject: Reply
It looks like the hosted form option is not enabled. Please enable under the 'Xtras' portion of the control panel.

Nick Ladd
myContactForm.com
  Topic: SMTP
mycontac

Replies: 1
Views: 1258

PostForum: My User Information   Posted: Wed Oct 06, 2021 5:40 am   Subject: Reply
It is not possible to release this information.

Nick Ladd
myContactForm.com
  Topic: how LONG does MyContact Form saves my ENTRIES?
mycontac

Replies: 1
Views: 1406

PostForum: Does your post not fit anywhere?   Posted: Wed Sep 01, 2021 6:08 am   Subject: Reply
Good Day,

Messages are stored in the Message Center for 24 months.

Nick Ladd
myContactForm.com
  Topic: Form not sent from correct URL ???
mycontac

Replies: 1
Views: 1014

PostForum: Errors When Submitting Forms   Posted: Wed Aug 25, 2021 5:58 am   Subject: Reply
Please try:

1. Leaving the form location blank. Don't worry if it add back in an http://by default once you go back to the setting.

2. Enable 'Secure Send' under the Form Security section of the ...
  Topic: Part of the form is not secure
mycontac

Replies: 2
Views: 1708

PostForum: Errors When Submitting Forms   Posted: Tue Aug 24, 2021 5:49 am   Subject: Reply
Good Day,

Enable Secure Send under the Form Security portion of the control panel.

Nick Ladd
myContactForm.com
  Topic: Same problem as others -- Not being sent from correct URL!!!
mycontac

Replies: 1
Views: 984

PostForum: Errors When Submitting Forms   Posted: Mon Aug 23, 2021 5:03 am   Subject: Reply
Blanking the setting out will solve the issue. Please ensure that you are editing the correct form within your account.


Nick Ladd
myContactForm.com
  Topic: email address requirement default
mycontac

Replies: 1
Views: 1582

PostForum: Form Management   Posted: Tue Aug 17, 2021 3:23 am   Subject: Reply
The email address is required, but there is a work around here:

https://mycontactform.com/faq.php?fiddet=189&ptid=9&stid=0

Nick Ladd
myContactForm.com
  Topic: Form works on cell phone, generates site error on PC
mycontac

Replies: 1
Views: 1189

PostForum: Does your post not fit anywhere?   Posted: Mon Jul 12, 2021 5:08 am   Subject: Reply
You can correct this error by blanking out the 'Form Location' setting under Edit > Basic Form Information.

Nick Ladd
myContactForm.com
  Topic: Error on url
mycontac

Replies: 17
Views: 13624

PostForum: Errors When Submitting Forms   Posted: Mon Jul 12, 2021 5:06 am   Subject: Reply
The error has to do with how these browsers communicate their location back to our server. To prevent the error, you can blank out the 'Form Location' setting in the form config (Edit Form > Basic ...
  Topic: Same problem as others -- Not being sent from correct URL ??
mycontac

Replies: 2
Views: 1490

PostForum: Errors When Submitting Forms   Posted: Tue Jul 06, 2021 5:46 am   Subject: Reply
Good Day,

If you blank out this setting, it should work correctly.

Nick Ladd
myContactForm.com
  Topic: Form Bombed by Spam
mycontac

Replies: 2
Views: 1464

PostForum: Bug Reports   Posted: Tue Jun 29, 2021 6:16 am   Subject: Reply
I've reset the quota for the affected form. Please make sure to enable CAPTCHA for the form.

Thanks,

Nick Ladd
myContactForm.com
  Topic: Contact form Hacked?
mycontac

Replies: 2
Views: 2053

PostForum: Bug Reports   Posted: Mon Jun 28, 2021 5:33 am   Subject: Repyl
Good Day,

It sounds like a bot was submitting your form. This usually can be prevented by enabling CATPCHA for the form. This can be found under the Form Security panel. I've reset your quota, so t ...
 
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