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I get email error message also

 
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headlock



Joined: 08 Jun 2007
Posts: 2

PostPosted: Fri Jun 08, 2007 12:47 pm    Post subject: I get email error message also Reply with quote

I am testing my forms and none of my email addresses I am inserting work. I keep getting the please enter valid email address. (they are valid) This is the link to my form I made sure I pasted it exactly into my page and haven't changed anything. Please help. Thanks so much. Great program once this works I'm sure.
http://www.northsidebiblechapel.com/soccerreg.htm
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2739

PostPosted: Thu Jun 14, 2007 7:55 am    Post subject: Reply Reply with quote

The problem is that you manually deleted from the HTML code we've provided the default email address field that is added to all forms. Instead, you kept an extra field on your form that you manually created called 'Email address'. By default, an email address field is added to all forms. There was no need to create the additional email address field.

What you need to do:

1. Login to myContactForm.com
2. Click [edit] next to your form's name
3. Click Form Questions
4. Click Delete next to the field called Email address under where it says Form Questions

From there, simply regenerate new HTML for your form and copy and paste it to your website.

Sincerely,

Nick Ladd
myContactForm.com
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headlock



Joined: 08 Jun 2007
Posts: 2

PostPosted: Tue Jun 19, 2007 7:09 am    Post subject: email not working Reply with quote

I edited the form as you suggested and deleted the email address field. I copied and pasted the new code into my page after deleting the previous code and now there is no email address area on the form so registrants don't type one in and yet I am still getting an invalid email address error.

Please help again. Thanks
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2739

PostPosted: Thu Jun 21, 2007 8:13 am    Post subject: Reply Reply with quote

Try logging back in and pasting new HTML code. I've made a minor change to your form, and it should now work.

Sincerely,

Nick Ladd
myContactForm.com
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