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CHECKBOX ERROR - URGENT HELP REQUIRED

 
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Aurenteni



Joined: 04 Feb 2006
Posts: 22

PostPosted: Tue May 08, 2007 12:46 am    Post subject: CHECKBOX ERROR - URGENT HELP REQUIRED Reply with quote

Nick, as much as I love these forms I am having a big problem which is causing me a headache!

I have just added another 12 or so forms for a technical website I am creating, just had my first response from one of them but some of my multi answer checkboxes are not working. All I get is this:

Vehicle Preference: checkbox107446
Occasion: checkbox107446
If Other Please state:

I spent a couple of days making these forms and don't really want to have to start all over again. Please can you help urgently?

Thanks
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2734

PostPosted: Wed May 09, 2007 8:22 am    Post subject: Reply Reply with quote

Unfortunately this is a known bug that at this point there is no fix for. It is in the queue to be taken care of during our next update. At this point, the only work around is to:

1. First try deleting and then re-adding the question.
2. If #1 doesn't work, you'll need to rebuild the form.

Sincerely,

Nick Ladd
myContactForm.com
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Aurenteni



Joined: 04 Feb 2006
Posts: 22

PostPosted: Wed May 09, 2007 8:30 am    Post subject: Reply with quote

I just rebuilt 14 forms! Sad Oh well, can't moan, I still think these are the best forms around! Very Happy

Cheers Nick
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2734

PostPosted: Wed May 09, 2007 8:37 am    Post subject: Reply with quote

Aurenteni wrote:
I just rebuilt 14 forms! Sad Oh well, can't moan, I still think these are the best forms around! Very Happy

Cheers Nick


I am very sorry. This will be fixed in the next update. Unfortunately, the update (which is going to be quite extensive) most likely won't be done until mid-summer.

Thank you for your patience and kind words.

Nick Ladd
myContactForm.com
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developer



Joined: 02 Aug 2006
Posts: 2

PostPosted: Mon Jul 30, 2007 7:43 am    Post subject: Reply with quote

looking forward to the update
mycontac wrote:
Aurenteni wrote:
I just rebuilt 14 forms! Sad Oh well, can't moan, I still think these are the best forms around! Very Happy

Cheers Nick


I am very sorry. This will be fixed in the next update. Unfortunately, the update (which is going to be quite extensive) most likely won't be done until mid-summer.

Thank you for your patience and kind words.

Nick Ladd
myContactForm.com
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