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iawpsd



Joined: 28 Feb 2007
Posts: 2

PostPosted: Wed Mar 28, 2007 12:09 pm    Post subject: Emails Reply with quote

I have my form set to deliver to 3 different emails (Premium Member) when first posted the emails came through fine, then only to 1 of the emails and now to none. I can check my filtered email (spam) and they do not go there either. Any suggestions?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Mar 30, 2007 7:31 am    Post subject: Reply Reply with quote

Please read the following FAQ:

http://www.mycontactform.com/faq.php?fiddet=63&ptid=6&stid=8

The vast majority of the time this problem is caused by SPAM filters.

Regards,

Nick Ladd
myContactForm.com
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PHAZE



Joined: 01 Mar 2009
Posts: 1

PostPosted: Mon Jul 12, 2010 12:09 pm    Post subject: Problem still exixts for me Reply with quote

I have tried the above remedy. Still having an issue with my website domain. I have sent 2 help tickets, but to no avail. I am a Premiuim member and not getting my emails is causing a major lost if money. I am a bit disgusted with the number of gigs i have lost because of this issue.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Jul 13, 2010 5:54 am    Post subject: Re: Problem still exixts for me Reply with quote

PHAZE wrote:
I have tried the above remedy. Still having an issue with my website domain. I have sent 2 help tickets, but to no avail. I am a Premiuim member and not getting my emails is causing a major lost if money. I am a bit disgusted with the number of gigs i have lost because of this issue.


Change your email provider. We do everything we can from our end to ensure that the emails are formatted to International standards and in ways to avoid spam filters. Unfortunately, we have no control over third party spam filters implemented by your email provider.

You need to contact your email provider to remedy the issue. Alternatively, you will be able to read all emails (regardless of any filtering issues) by logging in to your myContactForm.com account, and clicking the 'Message Center' button.

Nick Ladd
myContactForm.com
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