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Form Returning Duplicate Field Values

 
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myplaces53



Joined: 12 Jun 2006
Posts: 4

PostPosted: Mon Nov 13, 2006 9:52 am    Post subject: Form Returning Duplicate Field Values Reply with quote

I've read the FAQ and scanned the forums but couldnt find a responce.

It returns the ''Home/Office Number'' field value in the "Number of Adults" and the "Number of Children" and the "Nationality" as the same value...

this happens in firefox, I havent tested IE.


My HTML form:
Code:

<!-- Begin myContactForm.com Form HTML -->
<style type="text/css">.fieldstyle{font-family: Verdana; font-size: 12px; font-weight: normal; color: #000000; background-color: #FFFFFF; border: 1px solid #000000; vertical-align: middle}</style>
<form name="contactForm" method="post" action="http://www.mycontactform.com/sendform/sendform.php">
<input name="user" type="hidden" id="user" value="myplaces53"><input name="formid" type="hidden" id="formid" value="80956"><input name="subject" type="hidden" id="subject" value="My-Places Contact Form">
<table width="478" border="1" cellpadding="0" cellspacing="0" bordercolor="#000000" bgcolor="#FFFFCC">
  <tr><td width="474">
<table width="100%" border="0" cellspacing="0" cellpadding="2">
<tr><td width="43%" height="34"><div align="center"><font color="#000000" size="2" face="Verdana"> E-mail Address:<font color="#FF0000"> *</font></font></div></td><td width="57%"><div align="left">
  <input name="email" type="text" id="email" size="20" maxlength="100" class="fieldstyle">
</div></td></tr><tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Title</font></div></td><td><font color="#000000" size="2" face="Verdana">
  <input type="radio" name="q[12]" value="Mr" class="fieldstyle">
  Mr
  <input type="radio" name="q[12]" value="Mrs" class="fieldstyle">
  Mrs
  <input type="radio" name="q[12]" value="Miss" class="fieldstyle">
  Miss</font></td>
</tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Forename<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[1]" type="text" id="q[1]" value="" size="8" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Surname<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[2]" type="text" id="q[2]" value="" size="8" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Home/Office Phone Number</font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[14]" type="text" id="q[14]" value="" size="" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Mobile Number<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[3]" type="text" id="q[3]" value="" size="11" maxlength="11" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Dates Required<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[8]" type="text" id="q[8]" value="DD/MM/YY to DD/MM/YY" size="40" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Property Location</font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[13]" type="text" id="q[13]" value="" size="" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Number of Adults<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[9]" type="text" id="q[9]" value="0" size="5" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Number of Children</font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[11]" type="text" id="q[11]" value="0" size="3" maxlength="" class="fieldstyle">
</font></div></td>
</tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Address - First line<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[4]" type="text" id="q[4]" value="" size="25" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Post Code<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[5]" type="text" id="q[5]" value="" size="10" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Special Request<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <textarea name="q[6]" cols="35" rows="4" class="fieldstyle"></textarea>
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">Nationality</font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[10]" type="text" id="q[10]" value="" size="11" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr bgcolor=""><td><div align="center"><font color="#000000" size="2" face="Verdana">How did you hear about us?<font color="#FF0000"> *</font></font></div></td><td><div align="left"><font color="#000000" size="2" face="Verdana">
  <input name="q[7]" type="text" id="q[7]" value="" size="" maxlength="" class="fieldstyle">
</font></div></td></tr>
<tr><td colspan="2"><hr size="1"></td></tr>
<tr><td colspan="2"><input name="submit" type="submit" style="button: #FFFFFF; font: Verdana; font-size: 14; color: #000000; border-bottom:2px solid #000000; border-right:2px solid #000000; border-top:2px solid #000000; border-left:2px solid #000000" value="Submit"> </td></tr>
<tr><td><font color="#FF0000" size="1" face="Verdana, Arial, Helvetica, sans-serif"><b>*</b></font> <font size="1" face="Verdana, Arial, Helvetica, sans-serif">Required</font></td><td align="right"><div align="right"><font size="1" face="Verdana, Arial, Helvetica, sans-serif"><strong><a href="http://www.mycontactform.com">Build Email Forms</a></strong></font></div></td></tr>
</table></td></tr></table></form>
<!-- End myContactForm.com Form HTML -->
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Nov 14, 2006 8:19 am    Post subject: Reply Reply with quote

Unfortunately, it looks like your form data has been corrupted within our databases. This is a very rare occurance, which sometimes can be fixed by deleting the fields that are showing the wrong information from the control panel, and then re-adding them. If this doesn't do the trick, the only other option would be to re-build the form.

Sincerely,

Nick Ladd
myContactForm.com
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myplaces53



Joined: 12 Jun 2006
Posts: 4

PostPosted: Wed Nov 15, 2006 8:25 am    Post subject: Reply with quote

Thanks I'll try that and re-post when i've done it, mean while do you think you can clear 3 submissions from my counter since they were mine for testing purposes, to try and resolve this bug which was the fault of the mycontactform database?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Nov 15, 2006 8:28 am    Post subject: Reply Reply with quote

I've reset your monthly quota.

Sincerely,

Nick Ladd
myContactForm.com
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myplaces53



Joined: 12 Jun 2006
Posts: 4

PostPosted: Wed Nov 15, 2006 8:49 am    Post subject: Reply with quote

Hi, I deleted the fields, and re-added them, then sent myself a contact form and it works fine now. Thanks very much.

P.S (could you take off the test contact i submitted just now)

Thanks!! Very helpfull forum great Smile wonderfull Smile
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Nov 16, 2006 9:45 am    Post subject: Reply Reply with quote

Your quota has been reset.

Sincerely,

Nick Ladd
myContactForm.com
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