Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Problem with Firefox?

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Bug Reports
View previous topic :: View next topic  
Author Message
rcraiglaw1



Joined: 14 Jul 2006
Posts: 2

PostPosted: Tue Oct 17, 2006 5:18 am    Post subject: Problem with Firefox? Reply with quote

When we set up the forms for use within our own organization, the staff that use firefox as their browser see only the html code and not the form. Is there anything we can do about this?
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Oct 17, 2006 7:32 am    Post subject: Reply Reply with quote

This is most likely due to the manner in which the code was pasted to your site. When doing this, you need to make sure to copy our HTML and paste it into the HTML Code View screen of your HTML editor. In addition, you might have to go Edit > Paste Special > HTML within your HTML editor.

Sincerely,

Nick Ladd
myContactForm.com
Back to top
View user's profile
rcraiglaw1



Joined: 14 Jul 2006
Posts: 2

PostPosted: Tue Oct 17, 2006 7:43 am    Post subject: follow up Reply with quote

We did edit - paste special in our html editor. The form works fine in IE, just firefox. Any known special html codes to insert to make it work?
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Oct 18, 2006 7:04 am    Post subject: Reply Reply with quote

Please post the URL of the live form, and I will look at it. This is most likely an HTML editor issue, which can easily be solved if you simply use a text editor such as Notepad to paste our HTML into your webpage.

Sincerely,

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Bug Reports All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group