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Problem with submitting form

 
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videoguys



Joined: 22 Apr 2006
Posts: 2

PostPosted: Sat Apr 22, 2006 7:11 pm    Post subject: Problem with submitting form Reply with quote

Hello There I am a Premiem Member of your site (Videoguys). The issue we
are experencing is that if you have over a certain number of characters in
the mulitiline field on my form, the email does not send to my email
account, . The starnge thing is "the customer" does get an autoresponce saying they recieved the email. I have tested this as well form my own account and truely this is what occurs. This again I must stress is only when you have excessive
characters in the multiline field. This must be fixed, I am loosing work
out of this. The info is also captured in message centre, but no
cosrespondant email is sent out to my main emailaccount is sent. Please help!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Sun Apr 23, 2006 8:22 pm    Post subject: Reply Reply with quote

Please post your form's location.

Thank you,

Nick Ladd
myContactForm.com
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videoguys



Joined: 22 Apr 2006
Posts: 2

PostPosted: Sun Apr 23, 2006 8:48 pm    Post subject: Reply with quote

The forms location is: http://www.videoguys.com.au/better.html
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