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Error about required field not filled but IT IS

 
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JHarbaugh



Joined: 06 Aug 2018
Posts: 1

PostPosted: Tue Aug 27, 2019 7:36 am    Post subject: Error about required field not filled but IT IS Reply with quote

I have the phone number as a required field.

When I hit submit, I get an error "we're sorry but you did not fill out all the required fields. please push the back button on your browser and fill out all of the required fields: phone number"

But I DID fill our the phone number field. WHY?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2773

PostPosted: Fri Sep 06, 2019 4:41 am    Post subject: Reply Reply with quote

Good Day,

I'd try a few things.

1. Recopy and paste the code to your site. If something got inadvertidly changed with the field names / IDs, it can cause problems.

If 1 doesn't work,

2. Delete the question that isn't working from the admin panel, and then recreate it. Update the live code on the site.

If 1 and 2 doesn't work,

3. Try creating a new form.

Nick Ladd
myContactForm.com
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