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My users not receiving a confirmation email.

 
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payner182



Joined: 24 Jan 2017
Posts: 2

PostPosted: Thu Dec 13, 2018 1:26 pm    Post subject: My users not receiving a confirmation email. Reply with quote

Hi. Some people who use my forms are saying that they are no longer receiving an automated response to their email addresses once they hit the submit button on my forms. This has only started in the last couple of days. Is there a problem at your end or is there another reason why this could be happening?

Thanks in advance for any help.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2762

PostPosted: Tue Dec 18, 2018 5:54 am    Post subject: Reply Reply with quote

Good Day,

Nothing has changed on our end. It is likely a spam filtering issue either on the incoming email server side, or individual email client.

Nick Ladd
myContactForm.com
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