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email address not valid error

 
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presidential



Joined: 05 Apr 2007
Posts: 6

PostPosted: Sun Mar 04, 2018 8:47 pm    Post subject: email address not valid error Reply with quote

Hi everyone,

Everything works great except for when I do a test email with any address from my own hosted domains. I get an email not valid error! Now I know these emails work fine and I've just sent test emails again to make sure.
BUT If I fill out the form using a typical Gmail, Live, etc email address, it works fine.
Any ideas?

Form is located here
www.southernhighlandsscouts.com/contact.htm

Thanks!
Regards,
Joe
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2713

PostPosted: Tue Mar 06, 2018 4:05 am    Post subject: Reply Reply with quote

Hi Joe,

I tested and it seems to be functioning correctly. If you want to send me an email to info@mycontactform.com and include the email addresses that are producing the error, I will go ahead and do some additional testing.

Thanks,

Nick Ladd
myContactForm.com
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presidential



Joined: 05 Apr 2007
Posts: 6

PostPosted: Sun Mar 25, 2018 12:54 pm    Post subject: emil error Reply with quote

Hi,

Did you manage to find out why the emails form my domains are blocked?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2713

PostPosted: Tue Mar 27, 2018 3:39 am    Post subject: Re: emil error Reply with quote

presidential wrote:
Hi,

Did you manage to find out why the emails form my domains are blocked?


No. I never received a message from you (see last post).

Nick Ladd
myContactForm.com
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presidential



Joined: 05 Apr 2007
Posts: 6

PostPosted: Tue Mar 27, 2018 1:02 pm    Post subject: Reply with quote

Hmmm, weird. You emailed me and I emailed back.
Anyway, if any of the following addresses are used, they get an invalid email error even though they are functional. maybe a spam filtering issue?

joe@jutrisa.com
michele@jutrisa.com
joe@explosivemarketing.com.au
info@joekoolhosting.com
joe@presidentialbusinessconcepts.com

Thanks!

Regards,
Joe
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2713

PostPosted: Wed Mar 28, 2018 3:23 am    Post subject: Reply with quote

presidential wrote:
Hmmm, weird. You emailed me and I emailed back.
Anyway, if any of the following addresses are used, they get an invalid email error even though they are functional. maybe a spam filtering issue?

joe@jutrisa.com
michele@jutrisa.com
joe@explosivemarketing.com.au
info@joekoolhosting.com
joe@presidentialbusinessconcepts.com

Thanks!

Regards,
Joe


Hi Joe,

It looks like these addresses are failing the DNS authentication side of our email validation script. This typically occurs when there are missing mx records setup for the domain. I would check with your host, as it is likely that the DNS isn't completely configured.

Nick Ladd
myContactForm.com
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presidential



Joined: 05 Apr 2007
Posts: 6

PostPosted: Thu Mar 29, 2018 2:49 pm    Post subject: Reply with quote

Interesting....ok thanks for that. I'll look into it.
Regards,
Joe
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