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Cannot change or get rid of the autorespond email

 
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doodledandydoodles



Joined: 05 Mar 2011
Posts: 1

PostPosted: Fri Aug 19, 2016 5:11 pm    Post subject: Cannot change or get rid of the autorespond email Reply with quote

I cannot update or get rid of the autorespond email. I can rewrite it, Or I can check the NO box in answer to "do I want to send an autorespond email", but nothing changes when people send in an application. The message in the autorespond email is really outdated. HELP!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Aug 22, 2016 2:50 am    Post subject: Reply Reply with quote

Good Day,

The control in the admin panel under Edit > Auto Responder should be able to change this. The likely issue is that you're editing the setting for a form that is not the same as the code on your site. Please make the changes to the auto responder and then copy and paste a new copy of the code to your site to ensure that you are editing the correct form.

Nick Ladd
myContactForm.com
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