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Forms dont work on any Apple device?

 
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emsocreations



Joined: 11 Mar 2015
Posts: 6

PostPosted: Fri Nov 20, 2015 3:54 am    Post subject: Forms dont work on any Apple device? Reply with quote

Why is this and can it be fixed? Most of my customers need to use these on an apple device and cant attach any images or submit the form. Any help?

This isn't on just one form it is on all of them.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Nov 20, 2015 4:50 am    Post subject: Reply Reply with quote

Our forms do work on Apple devices.

It is likely a separate issue associated with your site. If you post a link, I can try to diagnose.

Nick Ladd
myContactForm.com
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emsocreations



Joined: 11 Mar 2015
Posts: 6

PostPosted: Fri Nov 20, 2015 6:45 am    Post subject: Reply with quote

Had a lot of people via eBay unable to upload via an apple device. Not sure of the issue. I personally use Android as does everybody else in the office and that seems to work fine.

http://www.ebay.co.uk/itm/Personalised-Thermal-Travel-Mug-Cup-Flask-Image-Text-Photo-Picture-Christmas-/261853125374?rd=1

http://emsocreations.co.uk/products/thermal-travel-mug
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Nov 23, 2015 3:06 am    Post subject: Reply with quote

emsocreations wrote:
Had a lot of people via eBay unable to upload via an apple device. Not sure of the issue. I personally use Android as does everybody else in the office and that seems to work fine.

http://www.ebay.co.uk/itm/Personalised-Thermal-Travel-Mug-Cup-Flask-Image-Text-Photo-Picture-Christmas-/261853125374?rd=1

http://emsocreations.co.uk/products/thermal-travel-mug


I just submitted the form via an iphone without any trouble. Is there a specific error message or description of the problem? I can't see any from the devices I am using.

Nick Ladd
myContactForm.com
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