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not receiving all my contacts

 
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jcbradley



Joined: 04 Mar 2005
Posts: 12

PostPosted: Fri Jan 06, 2006 10:11 am    Post subject: not receiving all my contacts Reply with quote

Hi there,

i use this for 2 forms. i just did a test and noticed i am not receiving my contacts in one of my sites and i double checked the email address and its correct and also have sent email to it just to make sure.

then, i checked my contact requests for my other site, and i am off by about 6 for the month. is there a way i can retrieve these and how can i fix this?

thanks in advance,

chris
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Jan 06, 2006 10:47 am    Post subject: Reply Reply with quote

We are aware of the issue and are currently working to resolve it.

Thanks,

Nick Ladd
myContactForm.com
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jcbradley



Joined: 04 Mar 2005
Posts: 12

PostPosted: Fri Jan 06, 2006 1:29 pm    Post subject: Reply with quote

Nick,

Thanks for the reply. do you know how long this has gone on for?

and is there goin to be any way to get these contacts back?

Thanks,

Chris
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Jan 09, 2006 4:37 pm    Post subject: Reply Reply with quote

The problem has been resolved. Unfortunately there is no way to retrieve the lost e-mails. This problem occured between 1/6/05 2:00AM - 1/6/05 11:30AM
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