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Only 1 or 2 characters exporting into Excel but data shows i

 
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vkeibler



Joined: 27 Feb 2010
Posts: 2

PostPosted: Thu Apr 02, 2015 12:48 pm    Post subject: Only 1 or 2 characters exporting into Excel but data shows i Reply with quote

Hi! I have created dozens of forma and never had this issue. When exporting to excel, one column is only exporting one or two characters. After reading a post from 12/2011 about a field not appearing in the exported data, I used the csv work-around and the data is there. My concerns is that the comment from 2011 said you might change something to make it work - and I was not sure if something else has changed or why is this not exporting into excel? Thanks!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Apr 03, 2015 3:41 am    Post subject: Reply Reply with quote

It should be working correctly. Anything from 2011 should be fixed.

Nick Ladd
myContactForm.com
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vkeibler



Joined: 27 Feb 2010
Posts: 2

PostPosted: Fri Apr 03, 2015 5:57 am    Post subject: Reply with quote

But the issue happened yesterday, 4/3/15, and the fix from 2011 solved it. Is there a new issue that kept my data from exporting into excel?
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mycontac
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Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Apr 06, 2015 3:19 am    Post subject: Reply with quote

vkeibler wrote:
But the issue happened yesterday, 4/3/15, and the fix from 2011 solved it. Is there a new issue that kept my data from exporting into excel?


There should not be any issues. If the data is exporting as a CSV correctly, the Excel file should be fine as well (the files are built off the same data sets).

Occasionally if a form is changed after it has already begun receiving submissions, this can cause some weirdness. I'm not sure that this is the case here. There is also a slight possibility that a form submitter inserted a special character or tab into a question and that Excel is interpreting it in an odd way.

Nick Ladd
myContactForm.com
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