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ERROR: The e-mail address you are adding is already listed u

 
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alisem



Joined: 05 May 2009
Posts: 5

PostPosted: Tue Jan 21, 2014 4:23 pm    Post subject: ERROR: The e-mail address you are adding is already listed u Reply with quote

We are trying to add a new e-mail address to our account and we get this error. This is a company account as so the e-mail is a new company distribution list. Please advise as to why it is not allowing us to add eac@sema.org

Error Message: ERROR: The e-mail address you are adding is already listed under a myContactForm.com account.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Jan 22, 2014 3:28 am    Post subject: Reply Reply with quote

Please send an email from eac@sema.org to info@mycontactform.com requesting to be added to this specific account, and I'll manually add it.

Nick Ladd
myContactForm.com
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alisem



Joined: 05 May 2009
Posts: 5

PostPosted: Wed Jan 22, 2014 9:08 am    Post subject: eac@sema.org Reply with quote

This email is a distribution list so it gets forwarded to many people. We just need the normal email sent out to add the email and we will click on the provided link to confirm.

Anthony Lytle
IT Project Manager
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Jan 23, 2014 4:39 am    Post subject: Re: eac@sema.org Reply with quote

alisem wrote:
This email is a distribution list so it gets forwarded to many people. We just need the normal email sent out to add the email and we will click on the provided link to confirm.

Anthony Lytle
IT Project Manager


Please read my response above. There is a bug causing this email to not be able to be added the conventional way. Send me an email from the account and I'll manually associate it with your myContactForm.com account.

Nick Ladd
myContactForm.com
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alisem



Joined: 05 May 2009
Posts: 5

PostPosted: Thu Jan 23, 2014 10:20 am    Post subject: Reply with quote

Please see my response above as this is a distribution list so it does not have an e-mail box to send e-mail from. It gets sent to five different people and does not have the ability to e-mail. Please advise. We have placed about 12 of these distribution list e-mails into the system previously with no issue. Please call me if you need additional explaination.

Anthony Lytle
IT Project Manager
909-978-6702
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Jan 24, 2014 3:45 am    Post subject: Reply with quote

alisem wrote:
Please see my response above as this is a distribution list so it does not have an e-mail box to send e-mail from. It gets sent to five different people and does not have the ability to e-mail. Please advise. We have placed about 12 of these distribution list e-mails into the system previously with no issue. Please call me if you need additional explaination.

Anthony Lytle
IT Project Manager
909-978-6702


I will look into adding it to the account. Please allow 1-2 business days for the email to be listed under your account.

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Sat Jan 25, 2014 7:19 am    Post subject: Reply with quote

mycontac wrote:
alisem wrote:
Please see my response above as this is a distribution list so it does not have an e-mail box to send e-mail from. It gets sent to five different people and does not have the ability to e-mail. Please advise. We have placed about 12 of these distribution list e-mails into the system previously with no issue. Please call me if you need additional explaination.

Anthony Lytle
IT Project Manager
909-978-6702


I will look into adding it to the account. Please allow 1-2 business days for the email to be listed under your account.

Nick Ladd
myContactForm.com


Good Day,

I've manually associated the email address with your account.

Nick Ladd
myContactForm.com
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