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Attempted add email can not be completed and is not visible.

 
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rileylaker



Joined: 19 Jan 2011
Posts: 1

PostPosted: Tue Nov 19, 2013 9:02 am    Post subject: Attempted add email can not be completed and is not visible. Reply with quote

Hi there.

I have been trying to add an email address to my form send to address. I have 2 address in there now and am trying to add a 3rd. info@mydomain.com. Each time I try to add that email address I get this message:

ERROR: You have already attempted to add info@mydomain.com to your account. Please follow the like below to enter the confirmation code. If you have not received the confirmation code, please check your spam filters. To re-send the confirmation code, please follow the link below.

Problem is the info@mydomain.com email address does not show up on my list so I can not resend the confirmation email nor can I delete the address from my list and try again. It's almost like info@mydomain.com is hidden in the tree somewhere but I can't find it. Any ideas? Or can an admin person login to my account and delete the info@mydomain.com address from my list so I can try to add it again?

Thanks in advance.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Nov 20, 2013 4:28 am    Post subject: Reply Reply with quote

Please send me an email from the address you are trying to add to, info@mycontactform.com. Within that email, request to be added to the account, and specify the username of the account that you are being added to.

Thank you,

Nick Ladd
myContactForm.com
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