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error message using form in ebay listings

 
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asbb



Joined: 15 Dec 2013
Posts: 2

PostPosted: Mon Dec 16, 2013 1:21 pm    Post subject: error message using form in ebay listings Reply with quote

I am inserting the contact form into my ebay listings. I got the 1st error message below when I tested the form. I made the changes that the error message said to and I go the 2nd error message below. I have no idea what to do now. I have looked through the help forum and tried several suggestions to no avail. Please advise....as I have dozens of listings that I need this form to work for.

FIRST ERROR MESSAGE
This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as vi.raptor.ebaydesc.com/ws/ebayisapi.dll. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location. Currently you have the 'Form Location' specified as:
http://vi.raptor.ebaydesc.com/ws/ebayisapi.dll.

SECOND ERROR MESSAGE
The address isn't valid

The URL is not valid and cannot be loaded.

Web addresses are usually written like http://www.example.com/
Make sure that you're using forward slashes (i.e. /).
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue Dec 17, 2013 4:50 am    Post subject: Reply Reply with quote

It sounds like you've corrected the first issue.

The second problem is due to inputting a URL that does not exist into the Redirect Page setting. Under Edit > Redirect Page you must enter a valid URL that the form submitter will be taken to once the form is submitted. Typically this is some sort of 'thank you' style page.

Nick Ladd
myContactForm.com
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