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Retrieving Deleted Meaages

 
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star2008



Joined: 30 Dec 2007
Posts: 10

PostPosted: Sun Jul 21, 2013 12:27 pm    Post subject: Retrieving Deleted Meaages Reply with quote

I meesed up my file and want to recreate it by downloading all deleted messages. In Message Center, I select Deleted Messages. When I select Export Data, the pulldown for 'what messages would you like to export?' does not include a Deleted Messages selection. I am a Premium Member. What an I doing wrong?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Jul 22, 2013 2:34 am    Post subject: Re: Retrieving Deleted Meaages Reply with quote

star2008 wrote:
I meesed up my file and want to recreate it by downloading all deleted messages. In Message Center, I select Deleted Messages. When I select Export Data, the pulldown for 'what messages would you like to export?' does not include a Deleted Messages selection. I am a Premium Member. What an I doing wrong?


Deleted messages cannot be exported directly. You must first click into the Deleted Messages folder, and then use the 'Restore Selected' option to move them back into a normal folder. Once they are back into their correct folders, you should be able to export them.

Nick Ladd
myContactForm.com
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star2008



Joined: 30 Dec 2007
Posts: 10

PostPosted: Wed Jul 24, 2013 9:02 am    Post subject: Reply with quote

Perfect! Thanks Nick
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