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Fields Not Working

 
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jtiley



Joined: 22 Jan 2010
Posts: 4

PostPosted: Wed Apr 10, 2013 4:28 pm    Post subject: Fields Not Working Reply with quote

I recently made up a new form as I have done so many times before.
This time i got the html then put it in my site and
when I tested it live I could not type in the fields area and the submit button would not work.
the first 3 fields seem to work but the others I was not able to use my mouse
and click on

http://www.orderfrancos.com/Francos_Pizza/Contact_Francos.html

Please take a look and let me know if I am doing something incorrect
Thanks
JT
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Apr 11, 2013 3:47 am    Post subject: Reply Reply with quote

Good Day,

The issue is with you site's design. You have a massive image at the base (the footer image) that while appearing in the background is positioned with CSS and tricking the browser to think the image is masking the bottom couple fields on the form, making it impossible to click into them. You need to move the form above this point, and change the page's design so that this does not occur.

Nick Ladd
myContactForm.com
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jtiley



Joined: 22 Jan 2010
Posts: 4

PostPosted: Thu Apr 11, 2013 8:37 am    Post subject: Redirect not working Reply with quote

I fixed that lol, Thank you for your help!!
Now the redirect is not working.
Please help
Thanks ahead of time
JT
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Apr 12, 2013 3:25 am    Post subject: Re: Redirect not working Reply with quote

jtiley wrote:
I fixed that lol, Thank you for your help!!
Now the redirect is not working.
Please help
Thanks ahead of time
JT


Do what the error message is telling you. The Form Locations setting is not correct. You'd probably be better off setting it to:

http://www.orderfrancos.com/*

Under Edit > Basic Form Information > Form Location

Nick Ladd
myContactForm.com
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jtiley



Joined: 22 Jan 2010
Posts: 4

PostPosted: Fri Apr 12, 2013 9:25 am    Post subject: Re Redirect Reply with quote

I did as you said, We are getting emails but the redirect goes to an error

The requested URL /* was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at www.orderfrancos.com Port 80
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Sun Apr 14, 2013 12:40 pm    Post subject: Re: Re Redirect Reply with quote

jtiley wrote:
I did as you said, We are getting emails but the redirect goes to an error

The requested URL /* was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at www.orderfrancos.com Port 80


This new error message is because you have set the redirect page to a URL that doesn't exist. You need to make sure to redirect the page to a valid URL.

Edit > Redirect Page

Nick Ladd
myContactForm.com
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