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bennaman



Joined: 30 May 2011
Posts: 2

PostPosted: Thu May 17, 2012 4:44 am    Post subject: Contact Form Reply with quote

Hi
I am in trouble trying to make my first contact form using your wizard.

I have followed all the instructions a number of times and have created a website form at www.insuru.com.au/Test_reply3.html

However when I test that form I get a message

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as insuru.com.au/test_reply3.html. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location. Currently you have the 'Form Location' specified as:
http://insuru.com.au/test_reply3

I follow the instructions and go back to the form click edit click 'Basic Information' link to change the the forms location when I get to this panel I find it is http://insuru.com.au/Test_reply3.html so I change that to
insuru.com.au/test_reply3.html I then move forward and test the form again and get the same error signal ie:
This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as insuru.com.au/test_reply3.html. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location. Currently you have the 'Form Location' specified as:
http://insuru.com.au/test_reply3

When I go back to the edit 'Basic Information" link I find it has ignored my new address ie insuru.com.au/test_reply3.html and reverted back to http://insuru.com.au/test_reply.html.

I have been round this circle about five times each time it reverts to the http address. I am unable to spot what I am doing wrong. There does not seem to be a way that I can save the new Form Location ,which apears to save itself but at the wrong location

Please HELP before I go mad
Thanking you
Bennaman
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu May 17, 2012 5:23 am    Post subject: Reply Reply with quote

I've logged in to your account and copied the URL from the error message directly into the configuration for the form 'Test_reply3'. It now appears to be working.

Nick Ladd
myContactForm.com
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bennaman



Joined: 30 May 2011
Posts: 2

PostPosted: Thu May 17, 2012 6:34 am    Post subject: Contact Form Reply with quote

Thank you Nick for your prompt attention to this problem. That appears to have solved the immediate problem. But your reply did not tell me what was causing the problem! Or what I was doing wrong.
Can I now assume that it is safe for me to continue designing other forms using your wizard without running into this problem again?
Thanking you
Bennaman
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