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Autoresponder email Error

 
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remneek



Joined: 23 Jul 2009
Posts: 5

PostPosted: Wed Apr 25, 2012 6:00 am    Post subject: Autoresponder email Error Reply with quote

Hi I have been trying to change my autoresponder email, but every time I do this I get an error message saying "There was an error with your last attempted action" the rest of the contact form works fine.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Apr 25, 2012 7:59 am    Post subject: Reply Reply with quote

Please try again. There was a bug that existed about 4 days ago and has since been fixed.

Nick Ladd
myContactForm.com
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remneek



Joined: 23 Jul 2009
Posts: 5

PostPosted: Fri Apr 27, 2012 6:19 am    Post subject: Autoresponder error Reply with quote

I have tried again but still get the same message.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Apr 27, 2012 9:01 am    Post subject: Re: Autoresponder error Reply with quote

remneek wrote:
I have tried again but still get the same message.


What is the name of the specific form experiencing the issue? I will investigate further.

Nick Ladd
myContactForm.com
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remneek



Joined: 23 Jul 2009
Posts: 5

PostPosted: Mon Apr 30, 2012 12:14 am    Post subject: Reply with quote

Its called "Seminar Booking Form".
Thanks
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Mon Apr 30, 2012 7:34 am    Post subject: Reply Reply with quote

remneek wrote:
Its called "Seminar Booking Form".
Thanks


The issue is that you have illegal characters that are no longer allowed within the auto response text. Specifically you have brackets around:

Quote:
<company name>


This can be interrupted as HTML and are thus not allowed. I have removed the brackets and you will see it now works.

Nick Ladd
myContactForm.com
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