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Excel File Export and accents

 
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siamsa



Joined: 07 Aug 2007
Posts: 3

PostPosted: Sun Jan 08, 2012 12:06 pm    Post subject: Excel File Export and accents Reply with quote

We use a mix of English and French in our form submissions. When that data is exported to an Excel file the accented characters are not correctly interpreted. This was not a problem prior to the site revision.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Sun Jan 08, 2012 10:52 pm    Post subject: Reply Reply with quote

Please check that:

1 - The web page containing your forms includes a meta tag that specifies the character set as UTF-8.

2 - Check that Excel is opening the page in UTF-8 formatting.

The formatting should be working correctly for all forms submitted after the first of December.

Nick Ladd
myContactForm.com
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