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Email address doubles up

 
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courierguygreg



Joined: 06 May 2010
Posts: 2

PostPosted: Tue Mar 15, 2011 8:25 am    Post subject: Email address doubles up Reply with quote

Love the product, use it heavily.

One nuisance...

When I receive notification emails, the 'From' field is doubled up:
(i.e. tom@asap.comtom@asap.com)
the reply to works fine,
and email address in message is fine.

I just often want to "add to contacts" on my phone, and if I do, it inserts the double up email address there.

Any help appreciated!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Mar 16, 2011 7:16 am    Post subject: Reply Reply with quote

Hi Tom,

It looks like the email client you are using is for some reason removing some brackets that exist in the message being sent. All email headers are sent with a from header that looks like this:

me@myemail.com <me@myemail.com>

Please let me know what software you are using, and I will look into this for our update that is set to be released is the next couple months.

Nick Ladd
myContactForm.com
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courierguygreg



Joined: 06 May 2010
Posts: 2

PostPosted: Wed Mar 16, 2011 8:17 am    Post subject: Blackberry OS6 Reply with quote

on BB 9650.

works fine on my mail program on Mac.

My phone is what I run my business on though....

Thanks!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Mar 17, 2011 6:51 am    Post subject: Re: Blackberry OS6 Reply with quote

courierguygreg wrote:
on BB 9650.

works fine on my mail program on Mac.

My phone is what I run my business on though....

Thanks!


The mail headers we use are formed according to international standards. It is odd that it doesn't work quite right on the Blackberry. I will look into this for out next update (2-3 months out).

Nick Ladd
myContactForm.com
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