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Not receiving notifications

 
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Gayle



Joined: 23 Jan 2011
Posts: 1

PostPosted: Wed Feb 02, 2011 7:12 pm    Post subject: Not receiving notifications Reply with quote

My user name is Gayle
The form is on www.spiritofsaltspring.blogspot.com
I have read the FAQS
I have added info@mycontactform.com and anonymous@mycontactform.com to my address book
I am not receiving the messages and neither are my subscribers.
It looks like one message is showing sent in form submittal quota.
I don't know if I've ever marked forms as "spam" but even if I had, what would I do to make the form work now?

I know this question is similar to others but I can't figure out a solution for me.
Thank you.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Feb 03, 2011 6:45 am    Post subject: Reply Reply with quote

Have you sent a test submission through? I sent one test through, and received the confirmation email indicating that the message was sent.

Please:

1. Send a test submission through the form.
2. Check your quota and see if a message is counted as sent.
3. Check your email.

If a message is being counted off the quota, then it is being emailed and the issue is spam filter related. If this is the case, you may need to contact your email provider and have them prevent the block.

Nick Ladd
myContactForm.com
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