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fatbelly42



Joined: 05 May 2010
Posts: 5

PostPosted: Fri May 07, 2010 12:50 am    Post subject: re direct page Reply with quote

I am successfully using your forms in our E bay shop but when the customer clicks the submit button and is hopefully re-directed back to the original page, a new version of the page is opened up without the details that the customer had previously entered. ie I end up with 2 pages open, 1 with data, 1 without.


I don't know how to write a "Thank you for submitting your details " in a new page in E bay.

Can you help ?

Thank you
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2693

PostPosted: Fri May 07, 2010 7:49 am    Post subject: Reply Reply with quote

There are no ways that I know of to repopulate the form fields after the form post.

Nick Ladd
myContactForm.com
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fatbelly42



Joined: 05 May 2010
Posts: 5

PostPosted: Wed May 19, 2010 1:05 am    Post subject: re-direct page Reply with quote

Thank you for your reply but is'nt this a major flaw in your software.

All I want is for the customer to be re-directed to a page with a button on it that says close . When the customer clicks on the button the page closes and the customer again sees the page they were originally on.

Can't you have a page that does this. I am using the form on Ebay and cannot even get into their help to ask if I can do this. I read elsewhere that you get error messages when closing forms like this but surely you can get around this.

Can I say if you cannot get around this you should point this out on your web-site before people sign up as it really negates what otherwise is a great idea

Thanks
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2693

PostPosted: Wed May 19, 2010 6:47 am    Post subject: Re: re-direct page Reply with quote

fatbelly42 wrote:
Thank you for your reply but is'nt this a major flaw in your software.

All I want is for the customer to be re-directed to a page with a button on it that says close . When the customer clicks on the button the page closes and the customer again sees the page they were originally on.

Can't you have a page that does this. I am using the form on Ebay and cannot even get into their help to ask if I can do this. I read elsewhere that you get error messages when closing forms like this but surely you can get around this.

Can I say if you cannot get around this you should point this out on your web-site before people sign up as it really negates what otherwise is a great idea

Thanks


No, this isn't a design flaw. The fact of the matter is that our system is designed to work on standard websites where users have the capability of creating a new page to redirect to. What we have created works very well for this purpose. What you appear to be looking for is something that can be done, but would require some work on your end.

Our forms are extremely customizable. Part of this is allowing the user to create forms that are redirected back to any page they wish. You need to build a redirect page and host it somewhere so that it is live on the internet (there are many free web hosts out there, I suggest you create a hosting account with one of them). Once the web page is up, it is simply a matter of setting the redirect in the configuration to this page.

Building a web page with a simple 'close' button is very easy, and there are numerous tutorials outlining how to do this with a bit of Javascript. Making it dynamic so that the forwarding link changes on the fly to different Ebay auctions would be tough to do and require some more advanced coding. Instead, I would suggest modifying the myContactForm.com form HTML so that when the submit button is clicked, it will open the results within a new window. To do this, look at your form HTML and change:

Code:
<form name="contactForm" method="post" action="http://www.mycontactform.com/sendform/sendform.php">


To:

Code:
<form name="contactForm" method="post" action="http://www.mycontactform.com/sendform/sendform.php" target="_blank">


This will open your 'close' page in a new window. From there, using a standard Javascript 'close' button on the redirect page will close the window that was opened when the form was submitted, and the original page with the form on it will be left open. This seems to be the easiest way to achieve what you are looking for.

Nick Ladd
myContactForm.com
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