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form does not work

 
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tipsandiego



Joined: 11 Aug 2006
Posts: 16

PostPosted: Thu Apr 22, 2010 4:49 pm    Post subject: form does not work Reply with quote

I have a form on my web site and it will not work. It does not send messages to my email nor does it redirect to my thank you page as instructed. I am using Expressions Web 2 and use the master pages which is ASP.NET. Does that make a differance?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2724

PostPosted: Fri Apr 23, 2010 7:14 am    Post subject: Reply Reply with quote

What is the URL of the form? I cannot diagnose any issues without seeing the code embedded within your website.

Nick Ladd
myContactForm.com
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tipsandiego



Joined: 11 Aug 2006
Posts: 16

PostPosted: Fri Apr 23, 2010 2:44 pm    Post subject: Reply with quote

http://www.doorknockersandbells.com/contact_us_at_door_knockers_and.aspx

Thanks
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2724

PostPosted: Sat Apr 24, 2010 7:03 am    Post subject: Reply Reply with quote

The problem is that you have inserted the form HTML within an already open form tag within your site. This effectively submits the form data to the URL specified in the first form tag of your site, instead of submitting it to the myContactForm.com server for processing. If you look at your HTML source, you will see the following line:

Code:
<form name="aspnetForm" method="post" action="contact_us_at_door_knockers_and.aspx" id="aspnetForm">


You need to either close this form tag (with a </form>) before inserting the mycontactform.com code, or delete it entirely. This bit of code is essentially hijacking your form and sending the data to contact_us_at_door_knockers_and.aspx instead of the myContactForm.com processing URL.

Nick Ladd
myContactForm.com
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