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Double Emails

 
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kyguzman



Joined: 11 Jul 2009
Posts: 1

PostPosted: Thu Nov 19, 2009 2:48 pm    Post subject: Double Emails Reply with quote

Hello.

While testing my form (I have made several changes and used different emails each time) I noticed I'm getting 2 auto responder messages.

Each from different emails on one, and a second, same emails different information.

Any suggestions?

Thank you.

Kelly
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Nov 20, 2009 9:15 am    Post subject: Reply Reply with quote

Hi Kelly,

There isn't anything within our software that could be causing this. It is most likely one of the following scenarios:

1. The form submission button was pressed twice, so the actual form was submitted twice.

2. You have some sort of email forwarding setup on your end that is reforwarding the message.

3. There may be some sort of confusion with the test messages that were sent.

Sincerely,

Nick Ladd
myContactForm.com
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