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jonice
Joined: 15 Jul 2009
Posts: 1
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 Posted: Thu Jul 16, 2009 2:55 am Post subject: 2 issues - 1) form not submitting, 2) Not redirection |
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I was able to get the forms embedded on our website just fine, but the form only refreshes the page when I hit Submit to test it out (no confirmation email sent to my test email address and no form received to the form reception address). I'm also not getting the forms through the message center on mycontactform.com so I know they're not going through.
Forms are located here: http://essenceofgrace.promastore.com.au/Custom1/tabid/1375/Default.aspx and here http://essenceofgrace.promastore.com.au/Custom2/tabid/1376/Default.aspx
Any help greatly appreciated! |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Thu Jul 16, 2009 10:16 am Post subject: Reply |
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Good Day,
The problem is that you have pasted your myContactForm.com form code within an existing and open form tag. Specifically, look near the beginning of your web page source at the following lines:
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| <form name="Form" method="post" action="/Default.aspx?TabId=1375" id="Form" enctype="multipart/form-data" style="height: 100%;" autocomplete="off"> |
Because you have pasted the myContactForm.com code within this existing form tag on your website, it is sending the form data to the Default.aspx page (basically reloading your webpage) rather than sending it to the proper myContactForm.com processing script.
You need to either get rid of the existing form code above or close the form code before inserting the myContactForm.com code. Closing the existing form is probably the better option as the existing form code is most likely part of the navigation that came with your web template.
Nick Ladd
myContactForm.com |
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