Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

The To field

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Form Management
View previous topic :: View next topic  
Author Message
Searcher5000



Joined: 08 May 2009
Posts: 9

PostPosted: Sat May 09, 2009 10:24 am    Post subject: The To field Reply with quote

How do we change it from hello email address to Hello their first name?
My responder has the correct code and works on everything else but this program continues to use the email address.
Did I miss that in the setup?
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2739

PostPosted: Mon May 11, 2009 7:39 am    Post subject: Reply Reply with quote

The myContactForm.com autoresponder sends whatever message you configure from the administration panel.

Login > Click 'Edit' > Click 'Autoresponder'

Nick Ladd
myContactForm.com
Back to top
View user's profile
Searcher5000



Joined: 08 May 2009
Posts: 9

PostPosted: Mon May 11, 2009 10:01 am    Post subject: Own auto responder Reply with quote

Hi Nick,
I have the form linked to my own auto-responder. The trouble is my responder keeps picking up the email address instead of the person's first name.
I did not see any fields that could be changed to accommodate this.
The coding in my responder is correct but itís how MCF sends out the message to my responder. Never had this problem before, all other emails work perfectly with my responder applying the first name correctly.
If I leave this out of your form;
(First Name), will your program still include the first name? If I leave that field blank, will it still apply the senderís first name in the body?
Back to top
View user's profile
Searcher5000



Joined: 08 May 2009
Posts: 9

PostPosted: Mon May 11, 2009 11:06 am    Post subject: Same Reply with quote

I do not need your list builder or responder. Just need the form, is this possible?
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2739

PostPosted: Tue May 12, 2009 9:07 am    Post subject: Re: Same Reply with quote

Searcher5000 wrote:
I do not need your list builder or responder. Just need the form, is this possible?


1. I cannot provide support for a third party autoresponder which you are using. I have no idea how to configure your third party software; I am not familiar with the software you are using. You need to get in contact with their support / read their documentation in order to learn how to configure their software.

2. You can use our form service with the autoresponder (in myContactForm.com) disabled. We do not have a 'list builder'.

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Form Management All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group