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tsbraunecker
Joined: 01 Aug 2009 Posts: 2
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Posted: Mon Aug 03, 2009 7:57 am Post subject: duplicate emails |
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Hi,
I just put my first form on one of my sites and I love it!
I went to my site and filled out the contact form to see if everything was working ok, and it is, except I get 2 emails instead of one.
Also, is there a place where we can test the forms without using up our submissions?
What am I doing wrong?
Thanks,
Therese |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Tue Aug 04, 2009 9:09 am Post subject: Reply |
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There are only a few of things that would cause duplicate submissions:
1. The submit but was clicked multiple times (most likely cause). This can be prevented under the 'Form Security / Anti-SPAM' portion of the control panel.
2. You have some sort of external email forwarding setup.
3. The form is configured to go to multiple addresses (Edit > Send to Address)
Nick Ladd
myContactForm.com |
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tsbraunecker
Joined: 01 Aug 2009 Posts: 2
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Posted: Thu Aug 06, 2009 6:08 am Post subject: duplicate emails |
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Nick,
Thanks for your help, I did find my mistake and corrected it. I shouldn't have anymore problems.
Thanks again,
Therese |
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