Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

duplicate emails

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Everything Else
View previous topic :: View next topic  
Author Message
tsbraunecker



Joined: 01 Aug 2009
Posts: 2

PostPosted: Mon Aug 03, 2009 7:57 am    Post subject: duplicate emails Reply with quote

Hi,

I just put my first form on one of my sites and I love it!

I went to my site and filled out the contact form to see if everything was working ok, and it is, except I get 2 emails instead of one.

Also, is there a place where we can test the forms without using up our submissions?

What am I doing wrong?

Thanks,
Therese
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue Aug 04, 2009 9:09 am    Post subject: Reply Reply with quote

There are only a few of things that would cause duplicate submissions:

1. The submit but was clicked multiple times (most likely cause). This can be prevented under the 'Form Security / Anti-SPAM' portion of the control panel.
2. You have some sort of external email forwarding setup.
3. The form is configured to go to multiple addresses (Edit > Send to Address)

Nick Ladd
myContactForm.com
Back to top
View user's profile
tsbraunecker



Joined: 01 Aug 2009
Posts: 2

PostPosted: Thu Aug 06, 2009 6:08 am    Post subject: duplicate emails Reply with quote

Nick,

Thanks for your help, I did find my mistake and corrected it. I shouldn't have anymore problems.

Thanks again,
Therese
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Everything Else All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group