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Why still standard account?

 
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alan4062



Joined: 20 May 2008
Posts: 3

PostPosted: Tue Oct 14, 2008 2:57 am    Post subject: Why still standard account? Reply with quote

Hi

I ha paid to become premium member but some function still cannot use.
Pl check for me. My email is alanwongtk@yahoo.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2685

PostPosted: Tue Oct 14, 2008 11:12 am    Post subject: Reply Reply with quote

Please forward the Paypal receipt for the upgrade to info@mycontactform.com and I will look into the issue.

Thank you,

Nick Ladd
myContactForm.com
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alan4062



Joined: 20 May 2008
Posts: 3

PostPosted: Tue Oct 14, 2008 10:14 pm    Post subject: Payment Info Reply with quote

Transaction Date: 06/29/2008

Transaction ID: 44151349CM274733J

Amount: 29.99USD
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alan4062



Joined: 20 May 2008
Posts: 3

PostPosted: Fri Oct 17, 2008 3:33 am    Post subject: Membership Reply with quote

Hi,

How is the progress?

Regards,
Alan Wong
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2685

PostPosted: Mon Nov 03, 2008 8:32 pm    Post subject: Reply Reply with quote

alan4062 wrote:
Hi,

How is the progress?

Regards,
Alan Wong


I have responded via email quite awhile ago, but will respond here too.

The transaction that you referenced above was not for your account called 'alan4062'. When you sent this transaction through, you were logged in to an account you created called 'sbestfood'. This is the name of the account you were logged in to an upgraded. The account 'sbestfood' is a premium account. 'alan4062' has not been paid for.

If you lost the password for this account, you can retrieve it here:

http://www.mycontactform.com/lostpass.php

Nick Ladd
myContactForm.com
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