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Font problems with accents on data

 
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spencermeyer



Joined: 06 Jun 2008
Posts: 1

PostPosted: Wed Aug 27, 2008 7:50 am    Post subject: Font problems with accents on data Reply with quote

Hello,

Thanks for your great product. I'm having a problem though when users enter data with accents. They come through garbled in the data emails. Is there a way to select which fonts, character, or whatever the data can send?

Also, is there an easy way to dump the data from the emails I receive into a database or spreadsheet?

thanks,
Spencer
spencer.meyer@umit.maine.edu
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Thu Aug 28, 2008 5:47 pm    Post subject: Reply Reply with quote

1. I believe this is generally an issue when the language for that character isn't installed on your computer.

2. Yes, the previous 14 months of form submissions can be exported in Excel, CSV, Tab Delimited, Text, and HTML formats via the 'Message Center'.

Nick Ladd
myContactForm.com
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mashouvande



Joined: 24 Jan 2009
Posts: 1

PostPosted: Sat Aug 22, 2009 6:09 am    Post subject: accents Reply with quote

I think the problem of accents isn't solved yet. French accents in the emailed form remain garbled.

Can anyone think of a solution please.

Thx

Mas de l'Houvande
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Aug 26, 2009 7:54 am    Post subject: Re: accents Reply with quote

mashouvande wrote:
I think the problem of accents isn't solved yet. French accents in the emailed form remain garbled.

Can anyone think of a solution please.

Thx

Mas de l'Houvande


There is currently no simple fix for this. It has to do with they way fonts are encoded for non-English characters, and limitations within our database software. We hope to one day create a fix for this, but it is currently not supported.

Nick Ladd
myContactForm.com
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