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Not getting forms at my email address

 
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simmans



Joined: 23 Nov 2007
Posts: 1

PostPosted: Thu Dec 27, 2007 6:01 pm    Post subject: Not getting forms at my email address Reply with quote

I have added several new forms and updated to premium service. I am not getting any of my old or new forms at my email address.
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dacker



Joined: 12 Jun 2007
Posts: 6

PostPosted: Thu Dec 27, 2007 6:04 pm    Post subject: you not going to Reply with quote

I have been having this problem all day and posted a bug report but no one seems to care.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Wed Jan 02, 2008 9:19 am    Post subject: Reply Reply with quote

Around the dates that you listed, we switched our web server to a newer, upgraded box. Unfortunately, as part of the upgrade process there was an in adverted error made to our mail server DNS record. While this didn't affect the messages leaving our server, it did cause a few ISPs (AOL, yahoo.co.uk, verizon.net) to begin blocking our mail server. I have contacted each of the above ISPs. The nature of this block was temporary, and it should have since resolved itself.

Please let us know if you are still not receiving the messages. Please also double check your spam settings. If they are still not getting to you, please post the email addresses that are not receiving messages.

Sincerely,

Nick Ladd
myContactForm.com
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