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Autoresponder in Form Element screen, HTML tagging?

 
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monstr



Joined: 07 Jan 2008
Posts: 6

PostPosted: Thu Jan 10, 2008 6:18 pm    Post subject: Autoresponder in Form Element screen, HTML tagging? Reply with quote

I am wondering if your Autoresponder supports HTML tagging? I've setup a few autoresponders for my forms and the HTML is not appearing with breaks <br>..

An example would be the following:

A. Autoresponder setup for '2008 CVL Parent Consent' is shown like this on mycontactform.com site:
Hi!

Thank you for completing our On-Line 2008 Parental and Policies consent form. Your registration proces is almost complete!

You should have been redirected to our final step (step 3), in our 2008 On-Line Registration process for Football or Cheer. Payment confirmation will be sent to you via PayPal. Please retain all emails associated with your On-Line for your records.

As a general reminder the following items are due on or before July 8th, 2008:

1. Any outstanding fees.

2. A current 2x3 photo. (NO hat or dark glasses. NO Polaroid’s.)

3. COPY of birth certificate or passport. (Required only for new participants to the league)

4. A completed Medical Exam form dated on or after Jan. 1, 2008

5. 2 COPIES of report card for ALL academic grading periods during the 2007-2008 school year

EQUIPMENT WILL NOT BE ISSUED UNTIL ALL PAPERWORK AND FEES HAVE BEEN RECEIVED.

Have a great day!

--
Cambrian Valley Youth Football and Cheer
http://www.cvyf.org
http://www.cvyf.org/contactus.html

B. When a user recieves their autoresponse message, it appears like this Shocked :
Hi! Thank you for completing our On-Line 2008 Parental and Policies consent form. Your registration proces is almost complete! You should have been redirected to our final step (step 3), in our 2008 On-Line Registration process for Football or Cheer. Payment confirmation will be sent to you via PayPal. Please retain all emails associated with your On-Line for your records. As a general reminder the following items are due on or before July 8th, 2008: 1. Any outstanding fees. 2. A current 2x3 photo. (NO hat or dark glasses. NO Polaroid’s.) 3. COPY of birth certificate or passport. (Required only for new participants to the league) 4. A completed Medical Exam form dated on or after Jan. 1, 2008 5. 2 COPIES of report card for ALL academic grading periods during the 2007-2008 school year EQUIPMENT WILL NOT BE ISSUED UNTIL ALL PAPERWORK AND FEES HAVE BEEN RECEIVED. Have a great day! -- Cambrian Valley Youth Football and Cheer http://www.cvyf.org http://www.cvyf.org/contactus.html

You submitted the following information:

Date: 1/10/07
Parent/Guardian Electronic Signature: Adrian Gonzales Player 1 First and Last Name: John Doe Player 2 First and Last Name:


C. Here is anothet form "CVL Picture Upload", from mycontactform.com website, the Autoresponder looks like this:
Hi!

Thank you for your picture submission to Cambrian Valley Youth Football and Cheer.

Your picture submission is currently under review by our Webmaster.

Have a great day!
--
Cambrian Valley Longhorns
http://www.cvyf.org
http://www.cvyf.org/contactus.html

D. When a user recieves their autoresponse message, it appears like this Shocked :

Hi! Thank you for your picture submission to Cambrian Valley Youth Football and Cheer. Your picture submission is currently under review by our Webmaster. Have a great day! -- Cambrian Valley Longhorns http://www.cvyf.org http://www.cvyf.org/contactus.html

You submitted the following information:

First Name: Adrian
Last Name: Gonzales
Date Taken: 1/10/2008
Team: Mitey Mites

Is there something I should be doing Question

Thanks! Smile
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Mon Jan 14, 2008 7:23 am    Post subject: Reply Reply with quote

In order to ensure complete email client compatibility, auto-responses are sent in plain text format, and therefore do not support HTML tags.

Nick Ladd
myContactForm.com
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monstr



Joined: 07 Jan 2008
Posts: 6

PostPosted: Mon Jan 14, 2008 9:55 am    Post subject: Reply with quote

Thank you Nick for the reply here. I understand that HTML tagging is not supported. Does your autorepsonder box see my 'hard return'?

This allows the autoresponder email message to read normally. The autoreponder looks like one big run on sentence with no proper formatting.

Maybe a feature request for a future version?

Allow autorepsonders to accept hard returns, so an email that is sent out via plain text is readable and understandable.

Thank you!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue Jan 15, 2008 10:34 am    Post subject: Reply with quote

adriangonzales wrote:
Thank you Nick for the reply here. I understand that HTML tagging is not supported. Does your autorepsonder box see my 'hard return'?

This allows the autoresponder email message to read normally. The autoreponder looks like one big run on sentence with no proper formatting.

Maybe a feature request for a future version?

Allow autorepsonders to accept hard returns, so an email that is sent out via plain text is readable and understandable.

Thank you!


I will verify that it does accept hard returns for our next update.

Nick Ladd
myContactForm.com
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