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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Thu Dec 27, 2007 9:00 am    Post subject: Reply Reply with quote

Please read the following FAQ:


The form was submitted but I am not getting the message?

Sincerely,

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Wed Jan 02, 2008 9:31 am    Post subject: Re: forms Reply with quote

blessings wrote:
I have submitted the form several times but I am not getting the form information sent to me.


Around the dates that you listed, we switched our web server to a newer, upgraded box. Unfortunately, as part of the upgrade process there was an in adverted error made to our mail server DNS record. While this didn't affect the messages leaving our server, it did cause a few ISPs (AOL, yahoo.co.uk, verizon.net) to begin blocking our mail server. I have contacted each of the above ISPs. The nature of this block was temporary, and it should have since resolved itself.

Please let us know if you are still not receiving the messages. Please also double check your spam settings. If they are still not getting to you, please post the email addresses that are not receiving messages.

Sincerely,

Nick Ladd
myContactForm.com
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