Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Fields on email reply form NOT showing correct answers

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms
View previous topic :: View next topic  
Author Message
livepersbz



Joined: 28 Mar 2008
Posts: 5

PostPosted: Wed Jun 25, 2008 10:25 pm    Post subject: Fields on email reply form NOT showing correct answers Reply with quote

Hello,

Well originally I thought I had this fixed but I was wrong.

I have been using My Contact form on several of my sites.

However when we installed this form,
found here http://www.livepersonality.com/web-actor-spokesperson-order-form.html and did several test messages we continually get a copy in my email that fields with incorrect answers displaying.

I am not modifying anything and pasting it in EXACTLY as shown.

In fact I have copied and pasted it in 4 separate times and still having the same issue.

This is what it sends me that is incorrect-

Billing Address: Walk-in on Screen from Left
City: Massillon
State or Province: YES - leave clickable from actor to LP

So basically the state field and address field keep pulling answers from fields that do not correspond.

I am very confused and see no reason why this is not working but need it corrected ASAP.

Could someone take a look at the code for the form on my site and tell me what the problem may be perhaps?

I would be most appreciative to have this rectified as quickly as possible. Feel free to test it if you like, as we also have it set up to where it sends a copy to person who fills out the form.

Thanks again.
_________________
Sincerely,
LIVE PERSONALITY
http://www.livepersonality.com
"Give your Website some added PERSONALITY with a Live Virtual Spokesperson"
1-877-582-2867
Back to top
View user's profile
livepersbz



Joined: 28 Mar 2008
Posts: 5

PostPosted: Thu Jun 26, 2008 11:47 am    Post subject: Frustrated Reply with quote

Can someone from management or other, please address this?

I would like to also sign up for the premium service (as I have done with 2 other accounts) but I need to know this form is going to work first. Sad
_________________
Sincerely,
LIVE PERSONALITY
http://www.livepersonality.com
"Give your Website some added PERSONALITY with a Live Virtual Spokesperson"
1-877-582-2867
Back to top
View user's profile
livepersbz



Joined: 28 Mar 2008
Posts: 5

PostPosted: Thu Jun 26, 2008 3:08 pm    Post subject: Update Reply with quote

I just went in and deleted the form in its entirety and started over from scratch.

Now it appears to work just fine....for anyone else who ever has this issue, it appears this may be your only solution. Wink
_________________
Sincerely,
LIVE PERSONALITY
http://www.livepersonality.com
"Give your Website some added PERSONALITY with a Live Virtual Spokesperson"
1-877-582-2867
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group