Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Hacking Issue - Urgent Response required

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Everything Else
View previous topic :: View next topic  
Author Message
Aurenteni



Joined: 04 Feb 2006
Posts: 22

PostPosted: Fri Jul 27, 2007 1:42 am    Post subject: Hacking Issue - Urgent Response required Reply with quote

Hi Nick,

Recently someone has hacked onto my server where I host one of my accounts. On that account I use one of your forms and my hosting agent has suggested this is how someone has hacked into my account. Do you think this is possible? They are asking me to remove the script but I really don't want to as you know I love your forms and I need it on there! Is there anyway of either checking if it has been hacked without removing it? Any advise please would be gratefully received Nick.

form is here http://www.quote-a-limo.co.uk/limousine_quote.html

Cheers.
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Aug 01, 2007 3:48 pm    Post subject: Re: Hacking Issue - Urgent Response required Reply with quote

Aurenteni wrote:
Hi Nick,

Recently someone has hacked onto my server where I host one of my accounts. On that account I use one of your forms and my hosting agent has suggested this is how someone has hacked into my account. Do you think this is possible? They are asking me to remove the script but I really don't want to as you know I love your forms and I need it on there! Is there anyway of either checking if it has been hacked without removing it? Any advise please would be gratefully received Nick.

form is here http://www.quote-a-limo.co.uk/limousine_quote.html

Cheers.


There is absolutely no possible way that anyone was able to get to your hosting account through myContactForm.com. They are two completely seperate entities on different servers. Your host suggesting that hackers somehow got to your hosting account through the basic myContactForm.com HTML that resides on your server is completely proposterous. All that is residing on your server as far as myContactForm.com goes is simple form html (there are no scripts residing on your server)...this is nothing that could be used to gain access of your hosting account. Personally, it sounds like your host is trying to pawn the blame, or really has no idea how the security breach occurred.

Best of luck,

Nick Ladd
myContactForm.com
Back to top
View user's profile
Aurenteni



Joined: 04 Feb 2006
Posts: 22

PostPosted: Wed Aug 01, 2007 3:59 pm    Post subject: Reply with quote

Thank you Nick for reassuring me. To be honest, today they reset my account and when I asked for an explanation they became very snooty and I had to force them to give me an explanation, but once again they just came back with some b******t excuse about scripts again.

I am sorry to even suggest that this was a possibility, I know very little about this sprt of thing and them telling me this was the way I was hacked obviously led me to just putting this question to you.

I have told you before how fantastic these forms are and I stand by that remark and always will.

Thanks
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Fri Aug 03, 2007 12:26 pm    Post subject: Reply with quote

Aurenteni wrote:
Thank you Nick for reassuring me. To be honest, today they reset my account and when I asked for an explanation they became very snooty and I had to force them to give me an explanation, but once again they just came back with some b******t excuse about scripts again.

I am sorry to even suggest that this was a possibility, I know very little about this sprt of thing and them telling me this was the way I was hacked obviously led me to just putting this question to you.

I have told you before how fantastic these forms are and I stand by that remark and always will.

Thanks


You certainly didn't offend me by letting me know what the host said. It simply astonishes me that a server admin would even suggest something that was impossible as the cause.

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Everything Else All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group