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Duplicate payment

 
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rfd007



Joined: 02 Apr 2006
Posts: 3

PostPosted: Sun Apr 02, 2006 7:01 pm    Post subject: Duplicate payment Reply with quote

AFter paying for a premium membership with my visa, I mistakenly clicked on a paypal screen and charged my self again through paypal. Can you advise me how to handle this?

Ron
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Mon Apr 03, 2006 6:38 pm    Post subject: Reply Reply with quote

Greetings,

Please forward both of the Paypal receipts (there should be two that were e-mailed to you) to info@mycontactform.com. I am not seeing any duplicate transactions in our records, so I don't believe that the second transaction you sent actually went through.

Thank you,

Nick Ladd
myContactForm.com
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rfd007



Joined: 02 Apr 2006
Posts: 3

PostPosted: Wed Apr 05, 2006 7:01 pm    Post subject: Reply with quote

Thank you. I belive that you are correct. Ron Harris
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rfd007



Joined: 02 Apr 2006
Posts: 3

PostPosted: Wed Apr 05, 2006 7:24 pm    Post subject: Reply with quote

Guess I spoke too soon. If you want me to forward the e-mail to you, give me an address. Here is a pasted copy. Ron Harris 731-444-0325



Dear Ronald Harris,

This email confirms that you have paid myContactForm.com $19.99 USD using PayPal.
This credit card transaction will appear on your bill as "PAYPAL *MYCONTACTFO".


--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Payment Details

Transaction ID: 9FB10570T3603705C
Total: $19.99 USD
Item/Product Name: myContactForm.com Premium Membership - anwt0600 1 Year
Item/Product Number: PM1Year - anwt0600
Buyer: Ronald Harris

--------------------------------------------------------------------------------


Business Information

Business: myContactForm.com
Contact E-Mail: info@mycontactform.com

--------------------------------------------------------------------------------
Receipt Number: 2616-6675-1732-7407
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Fri Apr 07, 2006 2:57 pm    Post subject: Reply Reply with quote

Mr. Harris,

Please send both (there should be two) receipts to info@mycontactform.com. Like I said, I am not seeing two payments from you. I am only seeing the one transaction completed on Mar. 31, receipt # 2616-6675-1732-7407. This is the only payment sent from you (unless of course it was sent under a different name for some reason).

Thanks,

Nick Ladd
myContactForm.com
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