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Still getting the error

 
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catnipnbiscuits



Joined: 03 Jan 2015
Posts: 12

PostPosted: Wed Nov 02, 2016 1:01 pm    Post subject: Still getting the error Reply with quote

Need help with this immediately. The error says the form is not located on the correct page. I have checked it and checked it and it is correct. I have a screen shot of the error but don't know how to upload it.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Thu Nov 03, 2016 4:02 am    Post subject: Reply Reply with quote

I've replied to your email regarding this.

Basically, do as the error message is telling you. There is an error in your configuration for the form location.

1. Login
2. Click 'Edit > Basic Form Information'
3. Under 'Form Location' make sure every permutation of the URL is listed. I recommend cutting and pasting directly from the address window in your browser, as typos at this setting are common. Alternatively, you can leave blank, as the setting is not required.

Also, if you have multiple forms in your account, make sure that your are editing the settings for the correct form.

Nick Ladd
myContactForm.com
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catnipnbiscuits



Joined: 03 Jan 2015
Posts: 12

PostPosted: Tue Nov 08, 2016 1:57 pm    Post subject: DID THAT!!!!! Reply with quote

I have redone the form and redone it and it is still giving the error. I enter the page name and it still gives the error. I copy and paste the page name, still the same error. I am losing business!!!!!!
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catnipnbiscuits



Joined: 03 Jan 2015
Posts: 12

PostPosted: Tue Nov 08, 2016 2:00 pm    Post subject: Reply with quote

I enter the name of the page and it has capitol letters in the name. I am copying and pasting. When I go back it has made the letters lower case. Why is it doing this? Homestead is very picky about the page names being correct.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Thu Nov 10, 2016 5:05 am    Post subject: Reply Reply with quote

I just sent a test through and did not receive an error message.

Nick Ladd
myContactForm.com
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