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Sender Addresses

 
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orlga



Joined: 04 Feb 2009
Posts: 4

PostPosted: Thu Jan 07, 2016 5:05 am    Post subject: Sender Addresses Reply with quote

I listed an email address of a person to whom I wished to send completed forms. When trying to confirm the email address using either URL at MyContactForm. the email address or code was rejected. Is this because the email address has a period in it?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2685

PostPosted: Fri Jan 08, 2016 3:13 am    Post subject: Reply Reply with quote

Periods should be acceptable. Are you receiving a confirmation email, or getting an error before that point?

Nick Ladd
myContactForm.com
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orlga



Joined: 04 Feb 2009
Posts: 4

PostPosted: Fri Jan 08, 2016 5:53 am    Post subject: Reply with quote

The person (Wright) is receiving the email requesting a confirmation of address by typing the security code. After copying and pasting the security code and submitting the person receives the message "Address or code not accepted. She has tried this twice using both URL's in the confirmation email.
Thanks.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2685

PostPosted: Mon Jan 11, 2016 3:37 am    Post subject: Reply Reply with quote

orlga wrote:
The person (Wright) is receiving the email requesting a confirmation of address by typing the security code. After copying and pasting the security code and submitting the person receives the message "Address or code not accepted. She has tried this twice using both URL's in the confirmation email.
Thanks.


Please have this individual forward the confirmation email to info@mycontactform.com with a message describing that it is not working. I will manually confirm it.

Nick Ladd
myContactForm.com
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orlga



Joined: 04 Feb 2009
Posts: 4

PostPosted: Thu Jan 14, 2016 12:16 pm    Post subject: Confirmation probme Reply with quote

Ms.Wright has sent the confirmaion form back to info@mycontactform.com.
Hopefully, you will be able to manually accept her confirmation and add her name to our list of people receiving completed forms.
Thank You,
Karen
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2685

PostPosted: Fri Jan 15, 2016 3:43 am    Post subject: Re: Confirmation probme Reply with quote

orlga wrote:
Ms.Wright has sent the confirmaion form back to info@mycontactform.com.
Hopefully, you will be able to manually accept her confirmation and add her name to our list of people receiving completed forms.
Thank You,
Karen


Good Day.

I have manually confirmed the email address and activated it within your account.

Nick Ladd
myContactForm.com
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orlga



Joined: 04 Feb 2009
Posts: 4

PostPosted: Fri Jan 15, 2016 12:26 pm    Post subject: Reply with quote

Thank you Nick for all your help with this issue.
Karen
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