Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

E-mail Address Not Valid?

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms
View previous topic :: View next topic  
Author Message
tricitiescofc



Joined: 14 Oct 2015
Posts: 4

PostPosted: Wed Oct 14, 2015 1:31 am    Post subject: E-mail Address Not Valid? Reply with quote

I finished my form and attempted to test it using my own information. When I click submit, I receive the error that the email address used is not valid. I tried using random email addresses from multiple email providers but nothing works.
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Oct 14, 2015 1:51 am    Post subject: Reply Reply with quote

Please post a link to the form.

Nick Ladd
myContactForm.com
Back to top
View user's profile
tricitiescofc



Joined: 14 Oct 2015
Posts: 4

PostPosted: Mon Oct 19, 2015 3:26 pm    Post subject: Reply with quote

http://tricitiescofc.com/contact.html
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Tue Oct 20, 2015 1:20 am    Post subject: Reply Reply with quote

By default there is an email address added to your form. It appears that in addition to this, you added a separate question for the email address. When the code came out, you manually deleted the default email address which is a special field that contains specific properties. This needs to be placed back on the form, and the email address field that you created deleted.

To do this:

1. Login to your account.
2. Click Edit > Form Questions > Delete next the 'Email' question.
3. Go to Form Management > Get HTML and copy and paste a new set of HTML to your site.

Nick Ladd
myContactForm.com
Back to top
View user's profile
tricitiescofc



Joined: 14 Oct 2015
Posts: 4

PostPosted: Tue Oct 20, 2015 3:49 am    Post subject: Re: Reply Reply with quote

mycontac wrote:
By default there is an email address added to your form. It appears that in addition to this, you added a separate question for the email address. When the code came out, you manually deleted the default email address which is a special field that contains specific properties. This needs to be placed back on the form, and the email address field that you created deleted.

To do this:

1. Login to your account.
2. Click Edit > Form Questions > Delete next the 'Email' question.
3. Go to Form Management > Get HTML and copy and paste a new set of HTML to your site.

Nick Ladd
myContactForm.com


Ah yes, that is correct.

I followed what you said, and it seems to be working fine now. But the formatting for the email message box is centered while the rest aren't. How do I go about fixing this? (can be seen from same link I posted before)
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2684

PostPosted: Wed Oct 21, 2015 3:29 am    Post subject: Reply Reply with quote

Glad it is working. To solve the formatting issue:

1. Login
2. Click 'Edit'
3. Click 'Form Questions'
4. Click 'Edit' Next to 'Email' question.
5. Change 'E-mail Address Field Layout' from 'Vertical' to 'Horizontal'
6. Click 'Next' to save the changes.
7. Update the code on the site with new code (found under the Form Management panel > Get HTML).

Nick Ladd
myContactForm.com
Back to top
View user's profile
tricitiescofc



Joined: 14 Oct 2015
Posts: 4

PostPosted: Thu Oct 22, 2015 2:44 am    Post subject: Reply with quote

Excellent, thanks a bunch. So nice to have such an easy website to navigate and a helpful form.
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group