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One field not exporting data

 
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ptcc



Joined: 24 Jan 2008
Posts: 2

PostPosted: Thu Dec 01, 2011 8:34 am    Post subject: One field not exporting data Reply with quote

Hello,

I have an RSVP form that has a field which is not exporting data. I have made sure all of the fields are checked to be exported. The field is required, and i have a successful submission email (see below) that clearly shows data was entered into the field. Can you help?

Thanks!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

From: janeceks@tx.rr.com [mailto:janeceks@tx.rr.com]
Sent: Monday, November 28, 2011 4:20 PM
To: info@prestontrail.org
Subject: Preston Trail Christmas Eve RSVP

From: janeceks@tx.rr.com
Subject: Preston Trail Christmas Eve RSVP
Date: 11/28/2011 at 02:20 PM (GMT -Cool from 99.125.122.207

My family will attend the following Christmas Eve Service: Saturday, December 24 at 11 a.m.
Name: Janecek Family
Total number attending this Christmas Eve Service: 4
Number of kids who will be in childcare (birth-Kindergarten): 1
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Thu Dec 01, 2011 9:41 am    Post subject: Reply Reply with quote

I've just logged in to your account.

I've been successfully exporting data from the 'Christmas Eve 2011 RSVP' form. Is this the form experiencing the issues? I tested as a PDF and Excel file.

It appears to be exporting correctly. I can email you the actual exported file if you like so that you may confirm. Please e-mail me your address to info@mycontactform.com

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Thu Dec 01, 2011 10:05 am    Post subject: Re: Reply Reply with quote

mycontac wrote:
I've just logged in to your account.

I've been successfully exporting data from the 'Christmas Eve 2011 RSVP' form. Is this the form experiencing the issues? I tested as a PDF and Excel file.

It appears to be exporting correctly. I can email you the actual exported file if you like so that you may confirm. Please e-mail me your address to info@mycontactform.com

Nick Ladd
myContactForm.com


After testing some more, I see the issue. For the moment, export it as a CSV file and it should work (this can be imported into Excel). I'll work on resolving the issue with exporting to Excel shortly.

Nick Ladd
myContactForm.com
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Thu Dec 01, 2011 10:43 am    Post subject: Reply Reply with quote

All exports should now be functioning correctly. Thank you for your patience.

Nick Ladd
myContactForm.com
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