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Couldn't Execute Message Query

 
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halljason4



Joined: 29 Apr 2007
Posts: 3

PostPosted: Wed Mar 30, 2011 8:23 am    Post subject: Couldn't Execute Message Query Reply with quote

I am getting this message on many of the forms I use.
http://www.alliedexhaust.com/openwebnew.html is an example.
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halljason4



Joined: 29 Apr 2007
Posts: 3

PostPosted: Wed Mar 30, 2011 10:33 am    Post subject: Reply with quote

It appers to be working now...
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2694

PostPosted: Thu Mar 31, 2011 2:38 am    Post subject: Reply Reply with quote

Good Day,

This is caused by attempting to access the service while our database backups up in the early morning hours. The outage window is typically very brief (typically less than a minute).

Nick Ladd
myContactForm.com
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mcfdude7



Joined: 20 Feb 2009
Posts: 17

PostPosted: Wed Apr 06, 2011 4:14 am    Post subject: Reply with quote

I had this same problem today when I happened to test one of my forms. I'd noticed a while ago, that the error always happens starting at 12 noon uk time (not sure what that makes the mycontactform server time). Usually it lasts for anything from 1 to 15 minutes.

Today I submitted the form at 12:03 local time and the page was still timing out "trying to contact mycontactform.com" 10 minutes later. At that point I just gave up and closed the browser. Obviously anyone else would give up after 30 seconds or so.

I tried submitting again another 2 times and it was still timing out at 12:18 and 12:23. Eventually at 12:38 pm uk time the form submitted properly. As always, the emails are received instantly, even when the server is timing out, so you'd still know that someone was trying to contact you even though the messages are missing from the message center, but it's annoying that it can keep happening for up to half an hour. Hopefully today's was just an unusually long interruption and isn't typical.
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hkwhelan



Joined: 17 Jan 2010
Posts: 2

PostPosted: Thu Apr 21, 2011 8:28 pm    Post subject: Couldn't Execute Message Query Reply with quote

Here's the link to the form:
http://site.successtelevision.biz/emailtrclark.html

I do notice the url changes to this when I get the error: http://www.mycontactform.com/sendform/sendform.php

Ok. It just started working.
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