Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

redirected to www.mycontactform.com to log in screen

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms
View previous topic :: View next topic  
Author Message
wshhra



Joined: 15 Feb 2010
Posts: 5

PostPosted: Tue Mar 02, 2010 1:25 pm    Post subject: redirected to www.mycontactform.com to log in screen Reply with quote

All the tests were okay and worked fine and then someone tried to submit and the www.mycontactform.com log in screen came up. The second attempt gave this error message:
Access Denied (authentication_failed)
I assume she tried to log into our account.
I checked the code on the account when I looked at another post and I do not have any code that redirects to www.mycontactform.com site.

This is the site they go to when they complete the form:
http://www.wshhra.org/2010springconferenceonline.htm

Can you please help me correct this?
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2694

PostPosted: Wed Mar 03, 2010 12:11 pm    Post subject: Reply Reply with quote

The form at the URL referenced appears to be working correctly. I would need to see the actual form that is triggering the error message so that I may look at the code and determine the cause of the problem.

Nick Ladd
myContactForm.com
Back to top
View user's profile
wshhra



Joined: 15 Feb 2010
Posts: 5

PostPosted: Wed Mar 03, 2010 1:28 pm    Post subject: Response to redirect to log-in Reply with quote

Yes all the tests I did were correct as well, so I am not really sure why this person is having problems.
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2694

PostPosted: Thu Mar 04, 2010 8:10 am    Post subject: Re: Response to redirect to log-in Reply with quote

wshhra wrote:
Yes all the tests I did were correct as well, so I am not really sure why this person is having problems.


If it is limited to one person and not re-creatable, then that particular individual probably has a problem on their computer either with a virus or spyware.

Nick Ladd
myContactForm.com
Back to top
View user's profile
wshhra



Joined: 15 Feb 2010
Posts: 5

PostPosted: Thu Mar 04, 2010 8:48 am    Post subject: Thanks Reply with quote

Thanks - I have suggested she contact her organization's IS department for assistance.
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group