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Form not being sent from the url where it is supposed to be

 
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balisteve



Joined: 27 Oct 2009
Posts: 1

PostPosted: Tue Oct 27, 2009 2:41 am    Post subject: Form not being sent from the url where it is supposed to be Reply with quote

Hello
I have used dreamweaver to build a simple site for our organisation. We only need a couple of forms, but the problem seems to be that our folders start with capital letters (eg English/contact us1.html) it appears that your program resets this to small letters. Therefore not recognising the url from our site where the form is located.

Unfortunatly we cannot re-name our folders as it causes a sharing violation (whatever that means)

Any suggestions
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 1494

PostPosted: Tue Oct 27, 2009 8:32 am    Post subject: Reply Reply with quote

Good Day,

All of our URLs are stored in lowercase. Our internal systems do this for uniformity, and it will not effect the form. There is something else causing this issue, most likely a typographical error in the 'Form Location' setting.

Please open your live form in a web browser and directly copy the URL from the address bar. Paste this URL directly into the 'Form Location' setting for your form (Login > Edit > Basic Form Information). This should solve the problem. If it does not, please post a link to the live form, and I will investigate further.

Sincerely,

Nick Ladd
myContactForm.com
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dtmarx



Joined: 23 Aug 2007
Posts: 1

PostPosted: Mon Nov 02, 2009 8:22 am    Post subject: form submittal issue Reply with quote

I have used this service for several years now with no problem up until recently. One of the uses is for the submission of homework in my course. i have 70 students and only a few of them are getting this error message with each assignment. Why would this be and how can it be fixed?

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as
phy.ilstu.edu/%7emarx/phy207/homework/hw6.html.
To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location.
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 1494

PostPosted: Mon Nov 02, 2009 12:11 pm    Post subject: Re: form submittal issue Reply with quote

dtmarx wrote:
I have used this service for several years now with no problem up until recently. One of the uses is for the submission of homework in my course. i have 70 students and only a few of them are getting this error message with each assignment. Why would this be and how can it be fixed?

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as
phy.ilstu.edu/%7emarx/phy207/homework/hw6.html.
To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location.


Please do as the error message says. The most likely issue is that you have not included all possible iterations of the URL that this form can be accessed from. Make sure to include versions of the URL with both a .www subdomain before the .phy subdomain. Also make sure to include a http:// in the form location URLs. Right now, it is configured for only:

http://www.phy.ilstu.edu/~marx/phy108/hw6.html

Make sure to also include:

http://www.phy.ilstu.edu/%7emarx/phy108/hw6.html
http://phy.ilstu.edu/~marx/phy108/hw6.html
http://phy.ilstu.edu/%7emarx/phy108/hw6.html

Nick Ladd
myContactForm.com
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jbh



Joined: 21 May 2009
Posts: 1

PostPosted: Thu Nov 05, 2009 4:39 am    Post subject: Same problem here! Reply with quote

We also made a form and we get the message:

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as filmtaal.nl/site//formulier_files/widget0_markup.html. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location.

We have copied the exacte URL from the bar in the field Form Location.
The probleem seems to be that our URL contains a kapital S and we se an small s in Form Location when we have saved it.

How can this be solved?
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 1494

PostPosted: Thu Nov 05, 2009 7:17 am    Post subject: Re: Same problem here! Reply with quote

jbh wrote:
We also made a form and we get the message:

This form is not being sent from the url where it is supposed to be located. If you are the owner of this form you need to ensure that the 'Form Location' is specified as filmtaal.nl/site//formulier_files/widget0_markup.html. To change this, login to the site, click 'edit' next to the form's name, and then click the 'Basic Information' link to change the form's location.

We have copied the exacte URL from the bar in the field Form Location.
The probleem seems to be that our URL contains a kapital S and we se an small s in Form Location when we have saved it.

How can this be solved?


The capitals letters are not the issue (as explained in the first or second post). This issue is typically caused in iWeb when the site hasn't been published. Publish the site, and if it is still giving you the error, paste the URL it is giving you again.

http://www.email-forms.com/html_editors/iweb/

Nick Ladd
myContactForm.com
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