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From email has extra characters in it.

 
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4walls



Joined: 28 Oct 2009
Posts: 1
PostPosted: Thu Oct 29, 2009 1:44 pm    Post subject: From email has extra characters in it. Reply with quote
Emails are being sent fine to my email, but my clinet is getting extra characters is his "From" field. On my email client (Yahoo) is just says ellen@4walls.net but on his it says,

ellen@ [mailto:4walls.net ellen@4walls.net]

This is a very picky client and if I can't get this fixed I will need to rebuild the forms using another product. I'm really desperate for help

Thanks,

Ellen
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 1494
PostPosted: Sat Oct 31, 2009 6:47 am    Post subject: Reply Reply with quote
This is an issue with the way his email client is handling the messages. The most likely situation is that it cannot handle HTML formatted messages. Try switching the format between HTML and Text and vise-versa (Login > Edit > Basic Form Information).

If this doesn't work, then there really isn't any other way to change the messages.

Nick Ladd
myContactForm.com
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