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single check box question answers not going through

 
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mmcdole3



Joined: 08 May 2009
Posts: 2

PostPosted: Wed May 20, 2009 8:27 am    Post subject: single check box question answers not going through Reply with quote

Hi,

My single check box answers are getting errors after the form is submitted, saying that I need to go back and answer those questions. All of the boxes are checked though, any clue as to why these boxes don't seem to be registering? I tried using a different field method, but still got the same response. It is on the last 3rd of the questionaire... the rest of the questions seem to be okay.

Thanks!
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mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Fri May 22, 2009 2:09 pm    Post subject: Reply Reply with quote

Please try the following:

1. Delete the questions from the administrator panel which are causing the error and then re-add them. Re-copy and paste fresh HTML to your website.

2. If this doesn't work, try recreating the form from scratch.

Nick Ladd
myContactForm.com
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